Madeleine VELO takes the protection of personal data very seriously. On the protection of personal data, please find below a description of how your data is processed, a statement of your rights with respect to your personal data, as well as our cookie policy.

A. Processing of Personal Data
Data Categories and Retention Periods Madeleine VELO processes the following personal data:

Identity, address and contact details: title, surname, name, address, delivery and billing address, e-mail address, telephone number.
The above data is kept until the account is deactivated or after three years of inactivity;

Order-related data: transaction number, purchase details, purchase amount, purchase history, invoice payment data, product return.
The above data is kept until the account is deactivated or after three years of inactivity. However, the invoice is kept for 10 years in accordance with the applicable legal requirements;

Data on means of payment: credit card number, date of expiry of the credit card, visual cryptogram (which is immediately deleted).
The above data is not retained by Madeleine VELO;

B. Cookie Policy
A cookie is a very small text file that websites, visited by the user, send to the user’s computer or mobile device.

Madeleine VELO processes different types of cookies:

Necessary cookies: these are cookies necessary for the operation of our website and for the core services that form an integral part of it. They allow you to use the main features of our website.

Advertising cookies: these are cookies used to present advertisements or to send you information tailored to your interests on our website or outside.

Functional cookies: these are cookies that provide you with certain features that are not essential for accessing the service but that significantly improve your visitor experience.

Analytical cookies: these are cookies that allow us to understand the use, traffic and usage volumes as well as the performance of our website.

Regarding necessary cookies, in accordance with the applicable regulations, your consent is not required.

Regarding advertising, functional, and analytical cookies, your consent is necessary and can be withdrawn at any time.

Regarding analytical cookies, please note that:

Analytical cookies will only be activated and used on the website if you give your consent to their use via the banner that is displayed when you visit the website’s home page.

You can choose to accept only technical cookies, accept all cookies, or change your choices and consents at any time in the cookie preference settings, by clicking on the corresponding buttons in the banner that is displayed at the bottom of the home page when you first visit the website.

In any case, you can also change your cookie preferences on your Internet browser, according to the instructions for each of them, whose links are available below:

Internet Explorer: http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies

Safari: http://support.apple.com/kb/PH19255?viewlocale=en_UK

Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=fr&hlrm=en

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

In this regard, you may refuse the use of Cookies by changing the settings of your web browser as follows:

On Internet Explorer:

Go to Tools & Internet Options

Click on the “Privacy” tab.

Click on the Advanced button, tick the “Ignore automatic cookie handling” box

On Firefox:

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), then select Options

Select the Privacy panel

Set the Retention Rules to: use custom settings for history

Untick Accept cookies

On Google Chrome:

Click on the Chrome menu icon

Select Settings

Click on Show Advanced Settings

In the “Privacy” section, click on Content Settings

Select “Block sites from setting any data”

Lastly, we remind you that you can exercise your rights under the terms and conditions provided for in Article B “Existence of the right to object, to access and to rectify with respect to your personal data” hereof.